ZeCheng offer you complete polyurethane solutions----
Our experienced pre-sales service offer :projects planing,site layout design,budget control, staffing, raw materials recommendation,recipe guidance, mould design and procurement,personnel training to the process and support for full -service.
Ze Cheng staff firmly believes that the considerate service is as important as the constant innovation of product technology.
Provide following free consulting services:
1. Product warranty period:
Our company‘s warranty period for the product is 12 months , and the maintenance and replacement of the equipment during the warranty period.
If our company‘s products are subject to quality problems such as material defects, poor manufacturing and unreasonable design. Our company promises to replace it within one year, implement
Provide technical support.
The raw materials, electronic components and foreign purchase parts used by our company are all qualified.
3.Ze Cheng promises lifelong service:
The company is responsible for product quality; Related to product quality problems, we will responsible for solving the problem and provide guidance.
4.Our company has not set up agency yet, all commissioning and maintenance by our staff after-sales service directly to the scene to deal with, promised to receive the relevant information after the failure, within 4 hours to respond, including oral guidance troubleshooting.
5.Our engineers available to service machinery overseas ,so If you can not troubleshoot, our engineers will solve your problem.